At Print Velly, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit an inquiry, or use our products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you interact with our website or contact us:
- Name
- Company or business name
- Email address
- Phone number
- Billing or shipping details, where applicable
- Product and packaging requirements
- Design, artwork, logo, or other files shared for printing
- Messages, inquiries, and other information you provide
- Website usage and technical information
We only collect information that is reasonably required to provide our services, respond to inquiries, process orders, and improve our website and customer experience.
2. How We Use Your Information
The information we collect may be used to:
- Respond to your inquiries and requests
- Provide quotations and product information
- Process and fulfill orders
- Customize printing and packaging according to your requirements
- Communicate with you regarding your order or inquiry
- Provide customer support
- Process payments where applicable
- Improve our website, products, and services
- Send service-related updates or promotional communication where permitted
- Prevent fraud, misuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
3. Artwork, Designs & Files
If you provide us with logos, artwork, product designs, documents, images, or other files for printing or packaging purposes, we use these files only for the purpose for which they are provided, including quotation, production, approval, and fulfillment.
We do not claim ownership of your original artwork or designs.
You are responsible for ensuring that you have the necessary rights or permissions to provide any artwork, logos, images, text, or other content submitted to us.
4. Cookies & Website Technologies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may help us:
- Remember preferences
- Understand website traffic and usage
- Improve website performance
- Analyze visitor behavior
- Provide relevant content or marketing, where applicable
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
5. Information Sharing
We do not sell or rent your personal information to third parties.
We may share necessary information with trusted service providers, business partners, payment providers, delivery partners, hosting providers, or technology providers when required to provide our services.
We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, property, users, or business.
6. Payment Information
Where online payments are available, payment transactions may be processed through third-party payment service providers.
Print Velly may not directly store complete payment card, banking, or other sensitive financial information. Such information is handled according to the privacy and security policies of the applicable payment provider.
7. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no method of transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through the internet.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, and complying with legal obligations.
The retention period may vary depending on the type and purpose of the information.
9. Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
Print Velly is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with your personal information.
10. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
11. Your Privacy Rights
Depending on applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain uses of your information
- Request information about how your data is processed
To exercise any applicable privacy rights, you may contact us using the contact details provided on our website.
12. Changes to This Privacy Policy
Print Velly may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or applicable laws.
Any updated version will be published on this page with a revised Last Updated date.
We encourage you to review this page periodically to stay informed about how we protect your information.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact Print Velly through the contact details available on our website.
Print Velly
Email: info@printvelly.in
Phone: +91 90332 77782, +91 98257 03253