Welcome to Print Velly. These Terms & Conditions govern your use of our website and the purchase or use of our printing, packaging, branding, and related services.
By accessing our website, submitting an inquiry, requesting a quotation, or placing an order with Print Velly, you agree to these Terms & Conditions.
1. About Our Services
Print Velly provides printing, packaging, branding, and related customized products, which may include:
- Corrugated Packaging
- Mono Cartons & Premium Boxes
- Branding & Marketing Materials
- Labels & Stickers
- Printed Shopping Bags
- Customized printing and packaging solutions
Product specifications, availability, materials, finishes, sizes, printing methods, and pricing may vary according to individual requirements.
2. Quotations & Pricing
All quotations provided by Print Velly are based on the specifications and information available at the time of quotation.
Prices may depend on factors including:
- Product type
- Size and dimensions
- Quantity
- Material
- Printing requirements
- Finishing options
- Artwork and design requirements
- Packaging and delivery requirements
A quotation may be revised if the customer changes the specifications, quantity, artwork, materials, or other requirements after the quotation has been issued.
Unless specifically stated otherwise, quotations are subject to applicable taxes, delivery charges, and other additional costs.
3. Orders & Confirmation
An order will be considered confirmed only after the required specifications, quotation, artwork, and payment or advance payment requirements have been approved or completed, as applicable.
Customers are responsible for carefully reviewing all order details before confirmation.
Once production has started, changes or cancellations may not be possible or may result in additional charges.
4. Customized Products
Many of our products are manufactured or printed according to individual customer requirements.
Customized products may not be eligible for cancellation, return, or exchange once production has commenced, except where required by applicable law or where Print Velly agrees otherwise.
Customers should ensure that the requested specifications are accurate before approving production.
5. Artwork & Design Approval
Customers are responsible for providing accurate artwork, logos, text, images, product information, dimensions, spelling, colors, and other content required for printing.
Where artwork proofs are provided for approval, the customer is responsible for carefully checking and approving the final proof before production.
Print Velly will not be responsible for errors that were present in customer-approved artwork.
6. Printing & Colour Variation
Printing is subject to normal manufacturing and printing variations.
There may be slight differences in:
- Colour
- Shade
- Texture
- Material appearance
- Cutting
- Folding
- Finishing
between digital previews, samples, previous orders, and final printed products.
Such variations may occur due to differences in screens, printing processes, materials, ink, finishing, and production conditions.
7. Quantity Variation
For customized and printed products, a reasonable production quantity variation may occur due to manufacturing and production processes.
Where applicable, the final invoice or delivered quantity may reflect the actual production quantity within an acceptable industry tolerance.
8. Delivery & Shipping
Estimated delivery or production timelines are provided based on the information available at the time of order.
Delivery timelines may be affected by:
- Production requirements
- Artwork approval
- Material availability
- Payment delays
- Transportation
- Weather conditions
- Public holidays
- Events beyond our reasonable control
Print Velly will make reasonable efforts to meet the agreed timeline but does not guarantee delivery dates unless expressly agreed in writing.
9. Customer Responsibilities
Customers are responsible for providing accurate:
- Contact information
- Billing information
- Delivery address
- Product specifications
- Artwork and content
- Quantity requirements
- Approval details
Print Velly will not be responsible for delays, additional costs, or delivery issues caused by incorrect or incomplete information provided by the customer.
10. Payments
Payment terms will be communicated in the quotation, invoice, or order confirmation.
Customers are required to make payments according to the agreed payment schedule.
Production may be delayed or withheld if required payments are not received within the agreed timeframe.
For customized orders, advance payment may be required before production begins.
11. Returns, Replacements & Complaints
Because many Print Velly products are customized and manufactured specifically for individual customers, returns or exchanges may not be accepted for change of mind or incorrect customer specifications.
If you receive products that are damaged, defective, or materially different from the approved specifications, you should notify Print Velly within a reasonable period after delivery.
We may request photographs, videos, samples, order details, or other information to evaluate the issue.
If a genuine manufacturing or printing defect is confirmed, Print Velly may, at its discretion and subject to applicable law, offer a replacement, correction, credit, or other appropriate resolution.
12. Intellectual Property
Customers retain ownership of their original trademarks, logos, artwork, photographs, and other intellectual property supplied to Print Velly.
Customers confirm that they have the necessary rights and permissions to use and reproduce any content submitted to us for printing or production.
The customer agrees to indemnify Print Velly against claims arising from unauthorized use of third-party intellectual property supplied by the customer.
Print Velly retains ownership of its own website content, designs, graphics, text, branding, and other proprietary materials unless otherwise agreed in writing.
13. Product Use
Customers are responsible for ensuring that the final printed or packaged products are suitable for their intended purpose.
Where products are intended for specific applications such as food, cosmetics, pharmaceuticals, or other regulated products, customers are responsible for providing accurate requirements and ensuring that the selected materials and packaging comply with applicable regulations.
14. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date.
However, product images, descriptions, specifications, availability, pricing, and other information may change without prior notice.
Website content should not be considered a guarantee of product availability or a binding quotation unless specifically confirmed by Print Velly.
15. Third-Party Services
Our website or services may use third-party services such as payment gateways, delivery providers, hosting services, analytics platforms, or other external services.
The use of such services may be subject to the respective third party’s terms and policies.
Print Velly is not responsible for the independent policies or actions of third-party service providers.
16. Limitation of Liability
To the extent permitted by applicable law, Print Velly will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website, products, or services.
Our liability, where legally applicable, will generally be limited to the value of the affected order or service giving rise to the claim, unless otherwise required by law.
17. Force Majeure
Print Velly will not be responsible for failure or delay in performing its obligations where such failure or delay results from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, fire, flood, strikes, transportation disruptions, government restrictions, shortages of materials, power failures, technical failures, pandemics, or other unforeseen events.
18. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website or its systems
- Upload malicious code or harmful content
- Copy or reproduce website content without permission
- Misuse forms, communication channels, or website functionality
Print Velly reserves the right to restrict or terminate access where misuse or unauthorized activity is identified.
19. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
20. Changes to These Terms
Print Velly may update these Terms & Conditions from time to time.
Any changes will become effective when the revised terms are published on this page. Customers are encouraged to review this page periodically.
21. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or our services shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.
22. Contact Us
If you have any questions regarding these Terms & Conditions, your order, or our services, please contact Print Velly through the contact information provided on our website.
Print Velly
Email: info@printvelly.in
Phone: +91 90332 77782, +91 98257 03253